Terms of Service

TERMS OF SERVICE AGREEMENT

Last Updated: March 11, 2026

Please read this Terms of Service agreement carefully. By using this website or ordering products from this website, you agree to be bound by all of the terms and conditions of this agreement.

This Terms of Service Agreement (the "Agreement") governs your use of the website, www.pixiseeds.com (the "Website"), and the products offered for purchase on this Website. Pixi Seeds (operated by KVR IMPORT AND EXPORTS) reserves the right to update or revise the terms and conditions of this Agreement at any time. The updated Agreement becomes effective immediately upon posting.

I. PRODUCTS

  • Terms of Offer: This Website offers seeds and related gardening products (the "Products") for sale. By placing an order, you agree to the terms specified in this Agreement.
  • Customer Solicitation: Unless you opt-out, you consent to receive email and call communications regarding your order or promotional materials. You may opt-out at any time by emailing support@pixiseeds.com.
  • Proprietary Rights: Pixi Seeds owns all proprietary rights, trade secrets, and trademarks associated with the Products and the Website. You are prohibited from copying, reproducing, or reselling Products without express written permission.
  • Sales Tax: For customers in the United States, applicable sales tax (if any) will be calculated and displayed during the checkout process in accordance with local regulations.

II. WEBSITE

  • Content & Intellectual Property: Pixi Seeds owns the intellectual property for all content on the Website. Unauthorized use may violate copyright and trademark laws.
  • Website Use: You agree not to use the Website for illegal purposes, to disrupt the site's operations, or to transmit unsolicited communications.
  • Third-Party Links: We are not responsible for the content or damages resulting from your access to third-party websites linked on our site.

III. SHIPPING & RETURNS

  • Shipping: All orders are governed by our Shipping Policy. We ship from India to the United States. While we offer estimated delivery timelines, we are not liable for delays caused by carrier disruptions or customs clearance.
  • Returns & Refunds: All returns and refunds are governed by our Returns & Refunds Policy. We accept returns of unopened, sealed products within 14 days of delivery.

IV. DISCLAIMER OF WARRANTIES

Your use of this Website and its Products is at your own risk. The Website and Products are offered on an "as is" and "as available" basis. Pixi Seeds expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose regarding the Products.

V. LIMITATION OF LIABILITY

Pixi Seeds' entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the Website content and Products and/or for any breach of this Agreement is solely limited to the amount you paid (including the price of the product) for the order in question.

VI. INDEMNIFICATION

You will release, indemnify, defend, and hold harmless Pixi Seeds (KVR IMPORT AND EXPORTS) and its contractors, agents, and employees from all liabilities, claims, and expenses (including attorneys' fees) relating to your use of the Website, the Products, or your breach of this Agreement.

VII. PRIVACY

Pixi Seeds believes strongly in protecting user privacy. Please refer to our Privacy Policy, incorporated by reference herein, that is posted on the Website.

VIII. GENERAL

  • Force Majeure: Pixi Seeds will not be deemed in default or held liable for any cessation, interruption, or delay in the performance of its obligations due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.
  • Governing Law: This Website originates from Hyderabad, Telangana, India. This Agreement will be governed by the laws of the State of Telangana. Any legal action related to this Agreement shall be brought in the courts located in Hyderabad, Telangana.
  • International Use: While this Website is accessible worldwide, our primary shipping destination is the United States. Users accessing the Website from other locations do so at their own risk and are responsible for compliance with local import laws.
  • Termination: Pixi Seeds reserves the right to terminate your access to the Website if it reasonably believes you have breached any of the terms and conditions of this Agreement.

CONTACT INFORMATION

If you have questions regarding these Terms, please contact us:

  • Business Name: KVR IMPORT AND EXPORTS
  • Brand Name: Pixi Seeds
  • Address: 2nd Floor, Plot No-202, Lotus Enclave, Miyapur, Hyderabad, Telangana, 500049, India
  • Phone: (+91) 99853 51166
  • Email: support@pixiseeds.com
  • Business Hours: Monday to Sunday, 8:00 AM – 8:00 PM (IST)